How do you prevent bad answers?

Citations on every claim, an eval harness against gold-standard answers, and human escalation for low-confidence queries.

Will it sound like our brand?

Yes. We tune the system prompt to your tone of voice, then evaluate outputs against your style guide before launch.

Web widget, in-app, Slack, WhatsApp, voice — pick your channels and we'll deploy across them.

Can it actually take action?

Yes — refunds, account changes, ticket routing. We build proper tool use with permission scopes and audit logs.

Chatbots & Support AI

Customer support that actually helps.

Conversational AI that solves problems, not just deflects tickets. Trained on your knowledge base and tools.

Book a free assessment See real examples

30-min call · Real recommendations · No deck

chat.weblink.ailive

Tickets resolved70%

24/7 coverage

CSAT 4.6/5

What it is

Bots that resolve, not deflect.

Modern AI chatbots can read your knowledge base, query your APIs, and take action on the user's behalf — issue refunds, change subscriptions, look up orders. We build them.

Every bot ships with eval harnesses, fallback to humans, citation-backed answers, and proper observability so you know what's working and what isn't.

Who it's for

For support teams under pressure.

Customer support

Tier-1 ticket resolution, refund handling, escalation.

Sales qualification

Lead qualification on the website, route to humans when ready.

Internal HR

Answer policy questions, route requests, schedule with managers.

What we build

Bots in production today.

Support

Order & refund bot

Handles tier-1 tickets end-to-end.

70% resolution

Sales

Sales qualification bot

Qualifies inbound visitors via chat.

3x more demos

Internal HR bot

Policy answers and PTO scheduling.

saves 10h/week

E-commerce

Product recommendation bot

Helps shoppers find the right SKU.

+22% conversion

Education

Course tutor bot

Adaptive Q&A on lesson content.

2x engagement

Healthcare

Pre-screening bot

Patient intake triage with safe handoff.

40% faster intake

Our process

From idea to live in 4–6 weeks.

Discovery call

30 minutes. We map your current support flows and identify the highest-leverage opportunities.

Scoped proposal

A written proposal with specific deliverables, timeline, and fixed pricing within 48 hours.

Build & test

We build in your environment, test thoroughly, and walk you through everything before going live.

Deploy & monitor

We deploy, train your team, and provide 30 days of monitoring and adjustments included.

Pricing

Priced on resolution rate, not tickets.

Starter

From ₹1,00,000

One bot scope (e.g. tier-1 support), 3–4 weeks.

1 deliverable scope
Up to 5 connected tools
Discovery + scoping
Build, test, deploy
30 days monitoring
Email support

Book assessment

Growth

From ₹4,00,000

Multi-channel bot with evals and retainer.

Up to 5 deliverables
Unlimited integrations
Workshop + roadmap
Dedicated engineer
90 days monitoring
Slack-based priority support

Book assessment

Custom

Let's talk

Enterprise bot ecosystem with custom guardrails.

Unlimited scope
Custom integrations
Dedicated team
Custom SLAs & uptime
Quarterly architecture reviews
24/7 incident response

Talk to us

FAQ

Common questions.

How do you prevent bad answers?
Citations on every claim, an eval harness against gold-standard answers, and human escalation for low-confidence queries.
Will it sound like our brand?
Yes. We tune the system prompt to your tone of voice, then evaluate outputs against your style guide before launch.
Where does it live?
Web widget, in-app, Slack, WhatsApp, voice — pick your channels and we'll deploy across them.
Can it actually take action?
Yes — refunds, account changes, ticket routing. We build proper tool use with permission scopes and audit logs.

Get started

Ready to automate?

Tell us what's eating your team's time. We'll show you what AI can do about it — for free, no slide decks.

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